Joget Cloud Support

Depending on the package you are subscribed to, Joget Cloud has two types of support categories.

Community Forum Support
- Community Forum Support is self-service and hosted in the Joget DX Community site and is monitored by moderators as well as full time Joget support staff.
- Users will need to sign up for an account to post their support questions.
- Access the community forum directly here.

Enterprise Support with SLA
- All support issue are filed here: https://support.cloud.joget.com
- Refer to the Support SLA located here.
- A dedicated support account will be created for the subscriber to access the support site.